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TradeSpan Legal Center

Complete public library of TradeSpan's terms, policies, and agreements. All documents apply to the TradeSpan platform, its Services, and its Customers.

v2.0 · msa

TradeSpan Master Services Agreement

Umbrella contract governing all Customer use of TradeSpan services. Includes liquidated damages, acceleration on breach, arbitration, class waiver, and 50-state carve-outs.

 v1.0 · other

Copyright & DMCA Takedown Policy

DMCA 512(c) safe-harbor process. Registered agent info, counter-notice procedure, repeat-infringer policy.

 v1.0 · other

Nationwide State-Specific Rider

Consolidated 50-state disclosures. Auto-renewal, privacy rights, arbitration carve-outs, consumer-protection notices, choice-of-law limitations. Incorporated by reference into MSA and TOS.

 v1.0 · other

Personal Guarantee (Small Business / Sole-Prop)

Optional personal guarantee for sole-proprietor and small-LLC tenants. Guarantor personally liable for unpaid fees, subject to state limits.

 v1.0 · other

Termination, Suspension & Wind-Down Terms

Termination for cause / convenience. 30-day data export window. Post-termination retention (7 years for financial records). Fees continue to accrue during suspension for cause.

 v1.0 · other

TradeSpan Acceptable Use Policy

Prohibited uses (spam, scraping, resale, TCPA violation, PHI without BAA, etc). Basis for TradeSpan to suspend without refund.

 v2.0 · other

TradeSpan Authorized Subprocessor List

Current subprocessors handling Customer Data (Stripe, Twilio, AWS, Google, Microsoft, Intuit, Discord). Referenced by DPA. Updated on change.

 v1.0 · other

TradeSpan Beta & Early Access Terms

Governs use of beta features. AS-IS, no SLA, no warranty, no liability. Feedback license to TradeSpan (irrevocable, royalty-free).

 v1.0 · other

TradeSpan Cookie Policy

Cookie categories, purposes, retention, and opt-out mechanisms. GDPR/ePrivacy + CCPA "Do Not Sell/Share" compliant.

 v2.0 · other

TradeSpan Payment Terms & Non-Refund Policy

All fees non-refundable. Card-on-file authorization. 1.5%/mo late interest (or state max). Chargeback waiver + acceleration on default. Attorney fees + costs shifted to Customer.

 v2.0 · other

TradeSpan Privacy Policy

Discloses collection, use, sharing, retention, and rights. Includes CCPA/CPRA (CA), VCDPA (VA), CPA (CO), CTDPA (CT), UCPA (UT), TDPSA (TX), OR, DE, IA, MT, TN, IN, NJ, NH, MN, RI, MD-specific riders.

 v1.0 · other

TradeSpan Reseller & Referral Partner Agreement

Governs channel partners reselling or referring TradeSpan. Commission schedule, non-exclusive rights, anti-corruption (FCPA/UK Bribery Act), trademark license.

 v2.0 · other

TradeSpan Service Level Agreement

99.9% uptime commitment measured monthly. Service credits capped at monthly fee (sole-and-exclusive remedy). Exclusions for maintenance, third-party (Twilio/Stripe/etc), force majeure.

 v2.0 · other

TradeSpan Terms of Service

Public clickwrap terms accepted at signup by every tenant user. Binds Customer to MSA and incorporates AUP, Privacy Policy, and DPA by reference.

 v2.0 · dpa

TradeSpan Data Processing Addendum

GDPR/UK GDPR/CCPA-CPRA compliant DPA. Includes 2021 EU SCCs Modules 2 & 3, UK IDTA/Addendum, subprocessor obligations, breach notice SLA, TOMs (Annex II), audit rights.

 v2.0 · baa

TradeSpan Business Associate Agreement (HIPAA)

HIPAA-compliant BAA for Customers handling PHI (e.g., healthcare-adjacent restoration/mold jobs). 45 CFR §164.504(e) required terms + HITECH + Omnibus.

 v2.0 · amendment

Arbitration, Class Action Waiver & Jury Trial Waiver Addendum

JAMS Streamlined Rules for <$250K, AAA Commercial Arbitration Rules for >$250K. Class waiver, mass-action waiver, jury waiver, informal-resolution precondition. Massachusetts, Montana, New Jersey, California-specific carve-outs preserved.

 v1.0 · amendment

Enterprise & Multi-Entity Group Addendum

Governs franchise groups + PE rollups using Enterprise Hub. Joint-and-several liability across owned tenants. One MSA covers all children.

 v1.0 · amendment

Insurance & Indemnification Rider

Minimum insurance coverages TradeSpan carries + Customer indemnification of TradeSpan for Customer's content, its users, and third-party claims arising from Customer's business.

 v2.0 · order_form

TradeSpan Order Form (Auto-Renewing Subscription)

Order form template with CA SB 313, NY GBL §527-a, FL 501.165, IL 815 ILCS 601, HI, LA, NC, OR, TN, VA, VT, DC, and other state auto-renewal disclosure language.